/* Виджет «Поддержка» (support.js). Цвета — переменные сайта из site.css,
   поэтому тёмная/светлая тема работают сами. z-index ниже модалок app.css
   (999/1000): открытая модалка накрывает и кнопку, и окно чата. */

.sw-fab {
  position: fixed; right: 20px; bottom: 20px; z-index: 900;
  width: 56px; height: 56px; border-radius: 50%;
  display: grid; place-items: center;
  border: 1px solid var(--elite-line, rgba(242,245,249,.11));
  background: var(--accent, #ff7d33); color: #fff;
  box-shadow: 0 12px 32px var(--accent-glow, rgba(255,125,51,.22)), 0 4px 14px rgba(0,0,0,.35);
  cursor: pointer; transition: transform .18s ease, opacity .18s ease;
}
.sw-fab:hover { transform: translateY(-2px); }
.sw-fab:focus-visible { outline: 2px solid var(--elite-text, #f2f5f9); outline-offset: 3px; }
.sw-fab svg { width: 26px; height: 26px; }
.sw-fab[aria-expanded="true"] { opacity: 0; pointer-events: none; }
.sw-dot {
  position: absolute; top: 6px; right: 6px; width: 12px; height: 12px; border-radius: 50%;
  background: var(--ok, #57d98a); border: 2px solid var(--elite-bg, #0a0c10);
}

.sw-panel {
  position: fixed; right: 20px; bottom: 20px; z-index: 950;
  width: min(380px, calc(100vw - 32px)); height: min(560px, calc(100vh - 40px));
  display: flex; flex-direction: column;
  background: var(--elite-surface, #11151b); color: var(--elite-text, #f2f5f9);
  border: 1px solid var(--elite-line, rgba(242,245,249,.11));
  border-radius: var(--elite-radius, 18px);
  box-shadow: var(--elite-shadow, 0 30px 80px rgba(0,0,0,.55));
  overflow: hidden; font: inherit;
}
.sw-panel[hidden] { display: none; }

.sw-head {
  display: flex; align-items: flex-start; gap: 12px; padding: 16px 16px 12px;
  border-bottom: 1px solid var(--elite-line-soft, rgba(242,245,249,.06));
}
.sw-head-text { flex: 1; min-width: 0; }
.sw-title { display: block; font-weight: 600; font-size: 16px; }
.sw-sub { display: block; margin-top: 2px; font-size: 12.5px; line-height: 1.4; color: var(--elite-muted, #98a3b2); }
.sw-x {
  flex: none; width: 32px; height: 32px; border-radius: 10px; border: 0;
  background: transparent; color: var(--elite-muted, #98a3b2);
  font-size: 22px; line-height: 1; cursor: pointer;
}
.sw-x:hover { background: var(--elite-surface-2, #171c24); color: var(--elite-text, #f2f5f9); }

.sw-log {
  flex: 1; overflow-y: auto; padding: 14px 14px 6px;
  display: flex; flex-direction: column; gap: 8px;
  overscroll-behavior: contain;
}
.sw-msg {
  max-width: 85%; padding: 9px 12px; border-radius: 14px;
  font-size: 14px; line-height: 1.45; white-space: pre-wrap; overflow-wrap: anywhere;
}
.sw-msg a { color: inherit; text-decoration: underline; }
.sw-msg time { display: block; margin-top: 3px; font-size: 11px; opacity: .65; }
.sw-msg.me {
  align-self: flex-end; border-bottom-right-radius: 4px;
  background: var(--accent, #ff7d33); color: #fff;
}
.sw-msg.support {
  align-self: flex-start; border-bottom-left-radius: 4px;
  background: var(--elite-surface-2, #171c24);
  border: 1px solid var(--elite-line-soft, rgba(242,245,249,.06));
}
.sw-note {
  align-self: center; max-width: 92%; text-align: center;
  font-size: 12.5px; line-height: 1.45; color: var(--elite-muted, #98a3b2);
}

.sw-form {
  display: flex; flex-direction: column; gap: 8px; padding: 10px 12px 12px;
  border-top: 1px solid var(--elite-line-soft, rgba(242,245,249,.06));
}
.sw-contact, .sw-text {
  width: 100%; box-sizing: border-box; font: inherit; font-size: 14px;
  color: var(--elite-text, #f2f5f9); background: var(--elite-bg, #0a0c10);
  border: 1px solid var(--elite-line, rgba(242,245,249,.11)); border-radius: 12px;
  padding: 9px 11px;
}
.sw-contact:focus, .sw-text:focus { outline: none; border-color: var(--accent, #ff7d33); }
.sw-contact[hidden] { display: none; }
.sw-row { display: flex; align-items: flex-end; gap: 8px; }
.sw-text { resize: none; min-height: 40px; max-height: 120px; line-height: 1.4; }
.sw-send {
  flex: none; width: 40px; height: 40px; border-radius: 12px; border: 0;
  display: grid; place-items: center; cursor: pointer;
  background: var(--accent, #ff7d33); color: #fff;
}
.sw-send:disabled { opacity: .5; cursor: default; }
.sw-send svg { width: 18px; height: 18px; }
.sw-clip {
  flex: none; width: 40px; height: 40px; border-radius: 12px; cursor: pointer;
  display: grid; place-items: center;
  background: transparent; color: var(--elite-muted, #98a3b2);
  border: 1px solid var(--elite-line, rgba(242,245,249,.11));
}
.sw-clip:hover { color: var(--elite-text, #f2f5f9); border-color: var(--accent, #ff7d33); }
.sw-clip:disabled { opacity: .5; cursor: default; }
.sw-clip svg { width: 18px; height: 18px; }
.sw-shot { position: relative; align-self: flex-start; }
.sw-shot[hidden] { display: none; }
.sw-shot img {
  display: block; max-width: 140px; max-height: 90px; border-radius: 10px;
  border: 1px solid var(--elite-line, rgba(242,245,249,.11));
}
.sw-shot-x {
  position: absolute; top: -8px; right: -8px; width: 22px; height: 22px; border-radius: 50%;
  border: 0; cursor: pointer; font-size: 15px; line-height: 1;
  background: var(--elite-surface-2, #171c24); color: var(--elite-text, #f2f5f9);
  box-shadow: 0 2px 8px rgba(0,0,0,.35);
}
.sw-img { display: block; margin: -3px -6px 6px; }
.sw-img img { display: block; max-width: 100%; max-height: 260px; border-radius: 10px; }
.sw-err { margin: 0; font-size: 12.5px; color: var(--danger, #ef7d72); }
.sw-err[hidden] { display: none; }
/* Ловушка для ботов: людям не видна и не фокусируется. */
.sw-hp { position: absolute !important; left: -9999px !important; width: 1px; height: 1px; opacity: 0; }

@media (max-width: 520px) {
  .sw-fab { right: 14px; bottom: 14px; }
  .sw-panel {
    right: 0; bottom: 0; width: 100vw; height: 100%; height: 100dvh;
    border-radius: 0; border: 0;
  }
}
@media (prefers-reduced-motion: reduce) {
  .sw-fab { transition: none; }
}

/* ── Баннер о сбоях (notice.js) ──
   Стоит над липкой шапкой и уезжает вместе со страницей. z-index выше шапки
   (50): у неё фиксированная подложка ::before, которая иначе накрыла бы баннер. */
.ctw-notice {
  position: relative; z-index: 60;
  display: flex; align-items: flex-start; gap: 10px;
  padding: 10px max(16px, calc((100% - 1180px) / 2));
  background: color-mix(in srgb, var(--elite-warn, #f5c26b) 16%, var(--elite-bg, #0a0c10));
  border-bottom: 1px solid color-mix(in srgb, var(--elite-warn, #f5c26b) 35%, transparent);
  color: var(--elite-text, #f2f5f9); font-size: 14px; line-height: 1.45;
}
.ctw-notice-icon { flex: none; }
.ctw-notice-text { flex: 1; min-width: 0; }
.ctw-notice-text p { margin: 0; }
.ctw-notice-text p + p { margin-top: 4px; }
.ctw-notice-x {
  flex: none; border: 0; background: transparent; cursor: pointer;
  color: var(--elite-muted, #98a3b2); font-size: 20px; line-height: 1; padding: 0 2px;
}
.ctw-notice-x:hover { color: var(--elite-text, #f2f5f9); }

/* ── Автодиагностика в кабинете (app.js → runDiagnostics) ── */
.diag-btn { width: 100%; justify-content: center; }
.diag-box {
  margin-top: 12px; padding: 14px; border-radius: var(--elite-radius-sm, 12px);
  border: 1px solid var(--elite-line, rgba(242,245,249,.11));
  background: var(--elite-surface-2, #171c24); text-align: left;
}
.diag-box.hidden { display: none; }
.diag-loading { color: var(--elite-muted, #98a3b2); font-size: 14px; }
.diag-summary { font-weight: 600; font-size: 15px; margin-bottom: 10px; }
.diag-summary.diag-ok { color: var(--ok, #57d98a); }
.diag-summary.diag-warn { color: var(--elite-warn, #f5c26b); }
.diag-summary.diag-fail { color: var(--danger, #ef7d72); }
.diag-row { display: flex; gap: 10px; padding: 7px 0; border-top: 1px solid var(--elite-line-soft, rgba(242,245,249,.06)); font-size: 14px; }
.diag-row b { font-weight: 600; }
.diag-row p { margin: 3px 0 0; color: var(--elite-muted, #98a3b2); font-size: 13px; line-height: 1.45; }
.diag-ic { flex: none; }
.diag-actions { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 12px; }